Virtual Hotel Customer Service Coordinator

As a Virtual Hotel Customer Service Coordinator, you’ll play a vital role in assisting clients with their lodging arrangements for leisure, group, or business travel. Your primary focus will be to ensure that each booking is executed seamlessly while maintaining Destination Knot’s dedication to providing exceptional and personalized service. Responsibilities include understanding client needs and travel preferences, providing tailored hotel recommendations, and confirming reservations accurately. You'll also handle booking changes and maintain clear and timely communication with clients, along with keeping detailed and accurate client records.