Senior Workforce Management Data Analyst

Care Delivery’s Capacity & Analytics team is responsible for care team capacity modeling, care team scheduling, data analysis & reporting, and workforce optimization in service of efficient, effective, and exceptional delivery of safe care to Omada’s members. Using data from enrollment forecasts, workforce management systems, member and care team engagement, clinical outcomes and financial indicators, the team’s focus is to provide data-driven insights and recommendations to inform precise decision making. Key responsibilities include building and improving a capacity model, owning analysis in support of care delivery initiatives, defining metrics and KPIs, designing and maintaining Tableau dashboards, defining operational processes, and collaborating across multiple teams. The ideal candidate should have 7+ years of analytics experience, advanced SQL skills, expert Excel modeling skills, and Tableau development experience. This role will support care delivery by leveraging advanced data analytics, enhancing decision-making processes, and contributing to the evolution of Omada’s care delivery optimization.