Customer Marketing Manager

As Customer Marketing Manager, you’ll design and execute programs that inspire, educate, and engage our customers — ultimately driving retention and advocacy. You’ll work closely with our Customer Success team to build communications and resources that make customers more successful in their day-to-day operations. From lifecycle campaigns and webinars to help center content and CSM enablement, you’ll be at the center of how we help customers unlock the full potential of our platform. You will lead campaigns (email, push, SMS, webinars) that increase adoption and retention, partner with Customer Success to develop content and resources, launch scalable customer programs, and build materials that support CSMs. Track the impact of initiatives through key metrics.