You own customer storytelling for Airtable with the strategic mindset of a product marketer. You identify compelling AI use cases, work directly with customers to extract their stories, and create detailed, demo-led content. You write the narrative, create the demo, and ensure every story teaches something specific.
As Customer Marketing Manager, you’ll design and execute programs that inspire, educate, and engage our customers — ultimately driving retention and advocacy. You’ll work closely with our Customer Success team to build communications and resources that make customers more successful in their day-to-day operations. From lifecycle campaigns and webinars to help center content and CSM enablement, you’ll be at the center of how we help customers unlock the full potential of our platform.