Senior Product Marketing Manager, Customer

You own customer storytelling for Airtable with the strategic mindset of a product marketer. You identify compelling AI use cases, work directly with customers to extract their stories, and create detailed, demo-led content. You write the narrative, create the demo, and ensure every story teaches something specific. You're deeply curious —the kind of person who asks 'why did you build it that way?' and 'what happens when X breaks?' until you truly understand not just what the customer built, but why it matters and how it works. You’re looking to pioneer a new approach —customer stories, demos, testimonials, and use cases that show real people solving specific problems with working demos. Not corporate hand-waves, but real builders—by name, by role, by actual challenge—demonstrating their AI-powered Airtable implementations. Success in this role is not program management, it’s developing engaging content that positions our builders as AI leaders.