Weekend (After-Hours) Admissions Coordinator

Responsibilities:

• Be available for on-call overnight shifts within part-time hours and serve as the initial contact for after-hours calls.
• Conduct phone assessments to evaluate potential clients' needs and coordinate with teams for care continuity.
• Proactively address family questions and document interactions in Salesforce CRM to maintain compliance.

Qualifications:

• Possess 2-5 years of experience in admissions, call center, customer service, or sales, with healthcare experience as a plus.
• Demonstrate excellent verbal communication and crisis de-escalation skills, with proficiency in CRM platforms like Salesforce.
• Maintain a calm and professional presence in stressful situations and have a high school diploma or equivalent.

Benefits:

• Access to health and wellness programs, including employer-paid life insurance and an Employee Assistance Program.
• Receive paid time off starting at 10 days per year and paid company holidays, with a 401(k) plan including company contributions.