Software Engineer - (Support & Risk)

Design, develop, and maintain backend services in Go and frontend applications in TypeScript. Optimize our PostgreSQL, BigQuery, and Elasticsearch databases for high availability and performance. Provide technical leadership by leading incident investigations and on-call rotations, ensuring system reliability and performance. Communicate directly with merchants to understand their needs, troubleshoot issues, and propose scalable solutions. Implement and maintain fraud detection tools, card tokenization, blocklisting, and compliance with card network standards. Build and maintain REST APIs and webhooks to integrate with external commerce platforms such as Magento 2, Big Commerce, Salesforce Demandware. Use Datadog for logging, monitoring, and tracing across the system to ensure update and management of alerts. Identify inefficiencies, automate workflows, and develop proactive monitoring solutions.