Healthcare Billing Specialist
Benefits
3w PTO
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ABOUT THE ROLE:
- Resolve aging AR through root cause analysis and follow up remediation actions.
- Handle client and provider billing inquiry escalations
- Investigate, appeal and resolve denied or underpaid claims
WHAT YOU’LL DO:
- Resolve outstanding client and insurance balances through claims reconciliation with Managed Care payors
- Communicate with providers and support teams to correct billing issues and or provide clear answers to billing tickets.
- Other responsibilities and ad-hoc projects from time to time based on business needs.
WHO YOU ARE:
- Strong knowledge of CPT and ICD-10 coding.
- 2+ years of direct customer service in the healthcare industry or related field
- 3+ years of Insurance collection experience (benefit verification, billing and collection, reconsiderations and appeals.)
SonderMind
SonderMind is a mental health service provider aiming to provide personalized and effective mental healthcare. They combine technology and human connection to drive better outcomes through a comprehensive approach, offering therapy, medication management, meditation, and mindfulness exercises.