Job Description
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.Your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all inbound and outbound customer inquiries. Provide excellent customer service through active listening. Work with confidential customer information and treat it sensitively. Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding.
About TP
TP is a global, digital business services company that delivers digitally powered business services to help brands streamline their business.