Source Job

• Own end-to-end collections risk management for Flex's credit card portfolio across consumer and small business segments.
• Build and maintain collections performance frameworks that surface deterioration signals early and enable proactive treatment.
• Synthesize data across sources to segment the delinquent population intelligently and match treatment intensity to recovery probability.

Flex is building the AI-native private bank for business owners, re-architecturing the entire financial system for entrepreneurs. They have scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026 and move fast, ship relentlessly, and operate with extreme ownership.

• Lead and manage a team of late-stage collections team members focused on minimal skip-tracing.
• Handle escalated customer loan issues and provide guidance on resolution of escalated matters.
• Provide training to new hire staff ensuring appropriate knowledge of systems and adherence to company procedures and policies.

Lendbuzz believes financial opportunity should be more personalized and fair, developing innovative technologies for underserved borrowers. They are a diverse company with a culture valuing independent and critical thinking.