Patient Service Representative

Our Patient Service Center is expanding! As a member of our team, you will receive a high volume of calls to answer daily. You will present offers to patients and overcome patient objections to schedule an appointment and schedule a high volume of appointments. You will use product knowledge to showcase the solutions our practices can offer patients and use company databases and software to track progress. Displays problem solving skills and takes ownership for patient concerns/issues and solutions, and work with practice teams on solutions for patients in a timely manner. You should have the ability to manage sensitive and critical information with respect to company policies, as well as laws and regulations. Collect missing information or updates outdated information and consistently meet and exceed department key performance indicators. You will be expected to work all scheduled workdays, during scheduled hours and report to work on time. Also, you will enjoy company contests and incentives. Other special projects or responsibilities as assigned.