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Key Responsibilities:
- Coordinate and schedule field technicians for installs, surveys, go-lives, circuit activations, and related on-site work.
- Manage reschedules, exceptions, and updates while maintaining clear internal and external communication.
- Maintain accurate updates in tracking systems, calendars, and dispatch dashboards.
Preferred Qualifications:
- Telecommunications, network services, or field services experience
- Familiarity with Service Delivery or NCS operational environments
- Experience with dashboards, metrics, or operational reporting tools
Key Competencies:
- Attention to detail
- Clear and proactive communication
- Customer-focused mindset
South Star
South Star empowers businesses in the telecom sector by providing support and management solutions for their IT infrastructure. Based in Navi Mumbai, they specialize in offering a wide range of services with a focus on the telecom sector.