Engineering Manager, Core Voice Platform
Remote regions
USBenefits
Unlimited PTO
Job Description
Team Leadership: Lead and mentor a global voice operations team. Focus on reliability, performance, and scalability. Manage on-call support rotations.
Operational Management: Manage daily operations and incident response. Coordinate on-call activities effectively. Troubleshoot voice infrastructure issues.
Technical Expertise: Configure, maintain, and troubleshoot SBCs. Analyze SIP signaling and call flows. Collaborate with cross-functional partners for voice solutions.
About Vonage
Vonage is a global cloud communications leader helping brands accelerate their digital transformation through unified communications and contact center solutions.