NOC Engineer / SRE

Incident Response & Operations:

• Act as a primary or escalation responder in a 24x7 on-call rotation.
• Lead or support Major Incident (MI) response, including triage, mitigation, and resolution.
• Coordinate across Engineering, Infrastructure, Security, and Product teams.

Monitoring, Alerting & Observability:

• Own service health monitoring across infrastructure, applications, and dependencies.
• Design and maintain alerting strategies that align with SLIs/SLOs.
• Build dashboards using tools such as Grafana, Prometheus, Datadog/Splunk/CloudWatch.

Reliability Engineering & Automation:

• Automate repetitive operational tasks to reduce manual toil.
• Improve MTTD and MTTR via scripts and tools (Python, Bash, Go).
• Implement self-healing and auto-remediation where possible.