Site Reliability Engineer

Reliability Engineering:

• Design and maintain comprehensive observability systems covering metrics, logs, traces, alerting, and monitoring.
• Define and maintain SLOs, SLAs, and error budgets to establish clear reliability standards for backend services.

Incident Response:

• Participate in a 24/7 P0 on-call rotation with a 10-minute acknowledgment SLA and validate AI-generated incident reports.
• Troubleshoot production incidents, perform root-cause analysis, lead postmortems, and implement corrective actions.

AWS and Backend Infrastructure:

• Maintain and improve production infrastructure using AWS services such as ALB, ECS/Fargate, RDS Aurora, Lambda, and IAM.
• Debug and optimize Python services in containers and serverless environments, focusing on availability, latency, and resource efficiency.

Collaboration and Growth:

• Collaborate with development, security, platform, and operations teams to integrate reliability throughout the software delivery lifecycle.
• Mentor additional SRE engineers as the team grows and contribute to technical strategy, documentation, and knowledge sharing.