Site Reliability Engineer

About the role:

• We are seeking a Software Engineer 3 (SRE) to join our Infrastructure & Reliability Engineering team.
• This role sits at the center of platform resilience—ensuring high availability, performance, recoverability, and operational maturity.

What you'll be doing:

• Design, deploy, and maintain the reliability, availability, and performance of critical JumpCloud systems and APIs across AWS and GCP.
• Operationalize SLIs, SLOs, and error budgets in partnership with core application teams.
• Build observability and monitoring using Datadog, Kubernetes, and Terraform while participating in on-call and incident response.

We're looking for:

• 5+ years of professional software engineering experience in SRE, DevOps, or Platform Engineering operating 24/7 mission-critical systems.
• Hands-on Python/Go proficiency, production Kubernetes experience, and solid Terraform and cloud architecture skills.