Zoho CRM Expert

About the Role:

• This remote contract opportunity focuses on optimizing Zoho CRM and Bigin for sales, marketing, and service teams.
• You will work independently with international stakeholders to improve customer data management and automation workflows.

Key Accountabilities:

• Configure and customize Zoho CRM modules, fields, layouts, permissions, workflows, automations, and dashboards.
• Manage Zoho Bigin pipelines, teams, roles, workflows, and integrations with external tools.
• Maintain data integrity through cleaning, deduplication, imports, exports, and audits.

Requirements:

• Demonstrable experience with Zoho CRM and Zoho Bigin setup, customization, workflows, and automation.
• Strong data management skills including record maintenance, data hygiene, and system integrations.
• Fluent English communication skills, with additional languages preferred.

Benefits:

• Fully remote contract with flexible working arrangements and high autonomy.
• Exposure to international clients and cross-functional teams.
• Professional growth through certifications, training, and CRM strategy development.