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Dispatcher Essential Job Duties and Responsibilities:
- Dispatch and coordinate truckload freight to approved contractors and broker carriers to ensure on-time pickup and delivery performance.
- Assign loads based on contractor capacity, service requirements, compliance considerations, contractor performance history, and cost efficiency.
- Monitor all active loads for service risks, delays, missed appointments, equipment issues, detention, layovers, rate discrepancies, compliance concerns, or other service-impacting events, and take corrective action as needed.
Knowledge/Skills/Abilities Requirements:
- Strong understanding of truckload transportation operations, dispatch processes, carrier capacity management, and broker execution workflows.
- Working knowledge of load lifecycle management, including dispatch, in-transit monitoring, delivery confirmation, billing validation, and closeout procedures.
- Ability to manage real-time execution in a fast-paced, high-volume environment while balancing multiple priorities and deadlines.
Education/Experience/Certificates/Licenses Requirements:
- Associate’s or Bachelor’s degree in Business, Supply Chain, Logistics, Transportation, or a related field preferred.
- 2 to 4 years of experience in truckload operations, dispatch, brokerage support, carrier management, or transportation coordination required.
USPack
USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. They invest in their people and help them grow every day, building an inclusive culture where everyone has a voice and a sense of belonging.