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Clinical Review and Medical Necessity Determinations:
- Review clinical cases, health claims, and service requests to determine medical necessity and appropriateness of care provided by healthcare professionals.
- Evaluate requests involving Home Care Solutions, Skilled Nursing Facility services, Durable Medical Equipment, rehabilitation, discharge planning, and other home-based care solutions.
- Apply CMS Medicare guidance, Medicare Advantage requirements, Medicaid requirements, national clinical guidelines, Humana policies, and applicable contracts.
Strategic Medical Leadership:
- Advise executives and business leaders on functional strategies related to OneHome and segment-specific clinical priorities.
- Serve as a clinical subject matter expert on matters of significance involving home-based care, post-acute services, utilization management, quality management, discharge planning, and care coordination.
- Exercise independent judgment and decision-making on complex issues related to clinical review operations and medical management strategy.
Operational Improvement and Performance Support:
- Identify opportunities to improve medical management operations, workflow efficiency, case turnaround times, review consistency, and service delivery.
- Analyze clinical information, utilization patterns, operational data, and performance trends to identify gaps, risks, and opportunities.
- Support initiatives focused on quality management, utilization management, discharge planning, home care solutions, rehabilitation, and post-acute care performance.
Humana
Humana is a leading U.S. healthcare company providing insurance and healthcare services through its Humana insurance and CenterWell healthcare services. It is a large, publicly traded organization with a culture focused on the Humana Way, emphasizing collaboration, accountability, and improving member experiences.