Job Description
Focus Areas:
- Fulfills an on-call schedule of 12-hour shifts, including some weekends and holidays.
- Calls referring hospitals to obtain more information to assess potential for a preliminary discussion and/or approach.
- Approaches for donation on new and open referrals at hospitals to offer donor families the opportunity for organ and tissue donation.
Administrative:
- Participates in required meetings and trainings if not responding to a case.
- Checks email at least daily unless on planned benefit time.
- Completes assigned trainings within defined timelines.
Qualifications:
- Ability to work empathetically, compassionately and professionally with families in crisis.
- Ability to communicate openly and effectively with all members of hospital and NEDS teams.
- Ability to critically think, problem solve, and work productively both independently and as a team participant.
About New England Donor Services
New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually.