The Solutions Architect (SA) at SalesRabbit is a strategic, customer-facing technical leader. In this role, you will guide customers through the technical discovery process, design scalable solutions that align with their business objectives, and ensure seamless implementation that drives measurable value. You will partner with Sales, Customer Experience, Product, and Engineering teams to deliver tailored solutions for high-value customers, acting as a trusted advisor and technical expert.
Responsibilities include technical leadership and solution design, implementation and technical oversight, collaboration and continuous improvement, customer education and engagement. Additional responsibilities may be assigned. Travel to customer sites and industry events may be required, up to 15% of the time.