Field Service Support Engineer - Weekend Shift

As a Field Service Support Engineer 1 at Intuitive, you will be an integral part of our dedicated team, responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility. Your primary focus will be to ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations. This role demands expertise in electro-mechanical systems, acquired through specialized training, as well as exceptional customer service and communication skills. Provide technical support to end-users and other Intuitive employees and conduct training sessions at Intuitive facilities, training centers, and hospitals. Also perform scheduled maintenance activities such as system inspections, preventive maintenance, software updates, system recalls, field actions, and upgrades. You will troubleshoot, diagnose, and repair all Intuitive products and associated equipment and coordinate and perform system and hardware delivery and installation.