Job Description
As a Technical Operations Engineer you will lead the deployment, optimization, and operational management of new blockchain networks. Address high-impact Web3 incidents through rigorous troubleshooting, detailed log analysis, JSON-RPC response debugging, and direct coordination with blockchain foundations and ecosystem partners. Develop and maintain comprehensive monitoring and alerting solutions using advanced dashboards (e.g., Grafana, DataDog), identifying trends, anomalies, and performance bottlenecks before they become critical. Implement and maintain automation solutions (Ansible, Terraform, Kubernetes) to streamline deployments, reduce manual tasks, and optimize cloud infrastructure cost and efficiency. Actively collaborate with Tier-1 support, infrastructure, and development teams, ensuring alignment on system improvements, rapid issue resolution, and operational knowledge sharing. Participate in a rotating 24/7 on-call schedule to swiftly address critical system incidents, maintain continuous service delivery, and uphold customer trust.
About QuickNode
QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem and aims to be the indispensable utility for building Web3 businesses.