Practice Engineer

An overview of the role: Build and improve platforms, tools, and automation for Customer Success teams. Focus on web applications, integrations, and service delivery tools. Integrate with enterprise platforms like GitLab, Salesforce, Gainsight, and Kantata.

Responsibilities:

• Build and maintain customer-facing platforms and tools.
• Design and develop custom applications using modern web technologies.
• Create and enhance integrations between tools and enterprise platforms.
• Implement automation to reduce manual effort.
• Collaborate with stakeholders to translate requirements into technical solutions.