Job Description
The Credits Lead will be responsible for reviewing healthcare claim overpayments with a focus on accuracy, compliance, and resolving financial discrepancies. We are looking for a Credits Lead to help us establish the Commercial and Government Overpayments vertical of Grow Therapy, and who will work on overpayment validation projects with the RCM Team. You’ll be part of a remote-friendly team reporting directly to the Insurance Operations Department.
Your responsibilities will include: Own multiple RCM operational functions and be responsible for driving performance based on key KPIs. Develop and execute strategies to make significant gains against KPIs you’re responsible for. Perform root cause analysis leveraging data on large issues that are inhibiting operational performance and develop recommendations to resolve. Own organizational design for your team, develop a hiring plan based on anticipated growth and determine which roles are most critical to hire when. Lead select special projects related to improving processes to increase efficiency and team outcomes. Work cross-functionally with several internal teams to validate our overpayments strategy and design new workflows to support the Team’s development.
About Grow Therapy
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care.