Student Success Advisor

The Student Success Advisor is a critical role responsible for driving student engagement and retention, owning a caseload of students for a graduate program or bootcamp. Student Success owns the outcomes of our students through a combination of high touch, consultative coaching and data-driven decision making. This role will be accountable for student retention, satisfaction, and outcomes for their students. Communicating directly with students on a regular and ongoing basis to positively impact key metrics, e.g., graduation or completion rates, student satisfaction, student retention goals, and credit generation. Managing student retention through providing proactive, reactive, comprehensive consultative coaching and exceptional service. Providing direct coaching to students in an organization highly supportive of professional development. Identifying risks to student retention and subsequently implementing mitigation plans to promote students’ success in the program.