Job Description
You will be responsible for resolving insurance and self-pay accounts, including managing claim appeals. This role requires a high level of attention to detail to ensure timely account resolution and supports multiple payers, including commercial and government sources. The Level II Processor functions as a resource to team members and assists in training new staff.
Support the organizationβs mission by aligning with CommonSpirit Health and CommonSpirit Health at Homeβs values, strategic goals, and customer service standards. Maintain confidentiality of protected health information in compliance with HIPAA and organizational policies. Consistently meet or exceed productivity and quality standards. Support activities aimed at achieving and maintaining budgeted Days Sales Outstanding (DSO) goals across all payer sources. Perform all Level I responsibilities, including insurance follow-up, payment posting, and account reconciliation. Support multiple payers, including commercial and government insurances. Serve as a resource to teammates and participate in training and mentoring new employees. Perform additional duties as assigned to support team and organizational goals.
About CommonSpirit Health
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home.