Staff Virtual Doula (Medi-Cal Enrolled)

Client Support:

-Deliver evidence-based perinatal, labor & delivery, and postpartum support to clients in a virtual setting.

-Create personalized care plans under Pomelo guidelines to support birthing people through their pregnancy and postpartum journeys.

-Connect with families from diverse backgrounds virtually, using Pomelo-provided telehealth platforms and video conferencing tools.

Client Engagement:

-Confirm client’s program eligibility, communicate guidelines, and proactively engage with clients via SMS and phone calls.

-Match clients to local in-person doulas, leveraging Pomelo’s network and local recruitment efforts.

-Facilitate client handoffs with matched in-person doulas.

Administrative & Compliance:

-Document all client interactions in a timely manner, adhering to billing practices and guidelines.

-Leverage Pomelo’s technology suite to improve efficiency.

-Participate in regular team meetings, supervision sessions, and professional development activities.