Client Relationship Manager

Accountabilities:

• Serve as the primary point of contact for a high volume of small client accounts, managing day-to-day requests and inquiries.
• Review, respond to, and triage incoming client requests, ensuring accurate routing and timely follow-up.
• Develop a working understanding of client environments, needs, and common challenges to effectively support routine account needs.

Requirements:

• 5+ years in technical support roles, including at least 1–2 years in an MSP.
• Minimum of 2 years of customer success, client servicing and/or account management of enterprise-level organizations is required.
• Exceptional client acumen and servicing skills.

Why Apply Through Jobgether?:

• We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
• Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.