Director, AI CoE Programs and Technical Delivery

Mastercard’s AI Center of Excellence (AI CoE) is leading a transformative journey to embed AI across the enterprise. As the company scales Agentic AI and traditional AI/ML capabilities, they seek a Director of Programs and Technical Delivery to drive program management and delivery excellence across the AI CoE. This role is pivotal in shaping how Mastercard delivers AI solutions that are not only technically sound but also deeply aligned with the needs of internal and external customers. You will help define and mature the delivery frameworks, governance models, and cross-functional engagement strategies necessary to support AI at scale. You will work closely with product, engineering, finance, HR, procurement, compliance, and business stakeholders to ensure that AI initiatives are delivered with speed, transparency, and strategic alignment. You will manage risks, issues, assumptions, and dependencies across a portfolio of global AI initiatives, ensuring proactive mitigation and alignment with strategic priorities.