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Role Overview:
- You will work on research questions most AI labs don't have access to, using real enterprise agent behavior.
- Contribute to initiatives on tacit knowledge, continuous learning, resilience, safety, and data privacy.
Key Responsibilities:
- Define and execute a research agenda, choosing problems before the community turns to them.
- Provide scientific leadership to cross-disciplinary teams of researchers and engineers.
- Publish at top venues and influence product and engineering decisions.
Qualifications:
- PhD/MS in CS, ML, or related field with 2+ years of post-graduation research experience.
- Established publication record at NeurIPS, ICML, ICLR, ACL, EMNLP or equivalent.
- Strong software development skills and advanced use of agentic tools.
Additional Information:
- Work persona is flexible or remote based on nature of work and location.
- Fluency in French or interest in learning it is a plus for a bilingual Montreal environment.
ServiceNow
ServiceNow is a global cloud platform company that uses AI to connect people, systems, and processes for enterprise business reinvention. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.