Student Support Coach (Part-time)

As the student’s go-to staff member, SSCs proactively create 1:1 relationships and foster an immediate sense of belonging, helping students feel as though they matter to the university community. SSCs function as an extension of the University program's support team, providing support to students that feels seamless. As students have questions or needs, the coach ushers the student through the problem-solving process ensuring the experience is barrier-free. Meet with and advise a diverse body of students on strategies for being a successful student. Monitor student academic progress to identify and follow up on potential concerns that could impede student progress. Create and facilitate new student orientation sessions. Increase student engagement by creating and hosting innovative student social programs. Act as a trusted liaison with university staff to manage tactical day-to-day student scenarios. Provide students with accurate referrals to campus resources, resolve their issues when possible, and escalate issues as needed.