Call for Release-Customer Service Representative

Responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment. Key responsibilities include contacting body shops to confirm vehicle pick-up details, obtaining vehicle release authorization, communicating with vehicle owners to obtain necessary releases, arranging transport, and assisting with personal item removal. The role involves using tools to gather vehicle information, maintaining accurate notes, and meeting daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.