Field Service Support Engineer 2 – 2nd Shift

As a Field Service Support Engineer 2 at Intuitive, you will be an integral part of our dedicated team, responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility. Your primary focus will be to ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations. This role demands expertise in electro-mechanical systems, acquired through specialized training, as well as exceptional customer service and communication skills. As a Field Service Engineer 2, you will have the opportunity to work closely with our valued customers, providing technical expertise, resolving issues, and delivering outstanding support. Second Shift Traveler FSSEs will operate Monday through Friday, with working hours generally falling between 2:00 p.m. and 11:00 p.m. This shift supports late-day procedures, extended troubleshooting windows, and after-hours requests, ensuring seamless service across time zones.