Responsibilities:
- Perform utilization and clinical reviews to assess medical necessity and ensure policy compliance, facilitating case resolution.
- Collaborate with physicians, clients, and providers via phone and documentation to support the review process and appropriate care decisions.
- Adhere strictly to HIPAA, state, federal, URAC, and NCQA regulations while maintaining accurate written documentation.
Qualifications:
- Must be an RN or LPN/LVN graduate with an active, unrestricted U.S. license and minimum two years in utilization review or case management.
- Proficient in Microsoft Office, adaptable to healthcare software, with knowledge of NCD/LCD guidelines and insurance terminology.
- Possess excellent communication, critical thinking, and time management skills to work independently or as part of a team.
Additional Details:
- This is a full-time remote position based in the U.S., with a defined training and regular schedule in Central Standard Time.
- Compensation includes a base salary range and eligibility for performance-based bonuses, with a comprehensive benefits package provided.
WNS
WNS, part of Capgemini, is an AI-powered leader in intelligent operations and transformation, serving over 700 clients across industries like Healthcare and Financial Services. It is a large global company with over 66,000 employees, combining deep domain expertise with AI platforms to create lasting business value.