Billing & Follow-Up Specialist

BetterHelp

Salary range

$33–$38/hr

Benefits

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About the Role:

  • Act as a key member of a newly formed department focused on billing and collecting from insurance companies.
  • Collaborate with a team to ensure best practices for claim submission and follow-up tasks.

Responsibilities:

  • Investigate and resolve claim denials and payment variances.
  • Identify trends in payer behavior and escalate for leadership review.

Qualifications:

  • Minimum of 4 years in healthcare with billing and follow-up experience.
  • Understanding of claim submission, cash posting, and reconciliation processes.

BetterHelp

BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, BetterHelp is now the world's largest online therapy service with a network of over 30,000 licensed therapists, helping millions of people.

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