Job Description

As RevOps Manager, the key focuses of this role are: Hubspot Expertise: Act as the primary point of contact for all HubSpot-related activities including managing and optimizing the CRM, creating and maintaining dashboards, and ensuring data integrity across the platform. Sales and Retention Enablement: Develop and implement strategies to enable the sales team, including creating training materials, sales playbooks, and other resources in conjunction with Marketing to support sales and adoption efforts. Tool Management: Oversee the implementation and utilization of key sales tools including Slack, Avoma, Apollo, Koncert, and Warmly, integrated with our sales and renewal processes, Hubspot, and marketing campaigns. Process Optimization: Continuously analyze and improve processes to enhance efficiency and effectiveness. Identify bottlenecks and collaborate with others to implement solutions to streamline workflows. Data Analysis: Monitor and analyze data to provide insights and recommendations to sales, customer success and marketing leaders. Create regular reports and dashboards to track key performance metrics. Collaboration: Work closely with the Sales, Marketing, and Customer Success teams to ensure alignment and coordination across all revenue-generating activities. Training and Support: Provide ongoing training and support to the relevant teams on Hubspot and other sales tools, ensuring all team members are proficient and utilizing tools effectively. Project Management: Lead and manage various projects related to sales enablement, customer renewal, and revenue operations, ensuring projects are completed on time and meet the desired outcomes.

About HiHello

We are seeking a dynamic and experienced RevOps Manager to join our team.

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