Technical Writer

As a Technical Writer on the Customer and Developer Experience team, you will collaborate with experts across the company to produce developer guides, API reference documentation, and other educational materials that help developers get the most out of the Pismo platform. You’ll develop new external content from internal source documentation, and update existing resources by editing, reorganizing, and verifying the accuracy of code samples and instructions. You’ll also participate in initiatives to establish style guidelines and processes and contribute ideas to enhance the Pismo developer experience. We’re looking for a proactive, flexible, and hands-on writer to help us manage and improve our external developer portal. Write clear and concise documentation to educate external developers about Pismo’s features and functionality. Work closely with engineers, product managers, and other team members to collect source information, obtain technical reviews, and test code samples, as necessary. Collaborate with engineers to edit reference specification files, generate code samples, and publish Postman collections. Edit, reorganize, and verify the accuracy of existing developer guides. Work with the design team to craft user experience content. Participate in team initiatives to establish styles and processes and contribute to internal knowledge-sharing.