Job Description
Own a portfolio of healthcare customers and ensure their long-term success. Lead customer onboarding and training, driving rapid adoption and measurable ROI. Serve as the voice of the customer, surfacing insights to Product and Engineering. Proactively identify expansion opportunities and partner with Sales to close renewals and upsells. Track and report customer health metrics, ensuring high retention and advocacy.The ideal candidate will be a persistent, driven problem solver who thrives in high-ambiguity, fast-paced startup environments.
About Sully.ai
Sully.ai's model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks and they have signed 400+ healthcare orgs in 16 months.