Digital Operations Coordinator

Responsibilities:

• Triage incoming requests, assess scope, and either execute directly, route to the appropriate vendor or team member, or escalate to the Director of Digital Experience when strategic decisions are required.
• Coordinate content and asset handoffs between internal teams and external agencies.
• Support the Director of Digital Experience by managing operational tasks that enable strategic focus.

Skills & Experience:

• 2+ years of experience in digital project coordination, web operations, digital production, or a similar operational role.
• Experience with CMS platforms (WordPress preferred) and basic web publishing workflows.
• Strong organizational skills with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously.

Additional Duties:

• Manage the logistics of cross-platform projects including scheduling, documentation, and stakeholder communications.
• Ability to perform quality assurance on web content including copy, links, images, and metadata.
• Willingness and availability for some travel as needed for periodic team meetings.