Remote Customer service Jobs • The Philippines

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CX Analyst

Frontier 🏢🌍🤝

Proactively communicate with service providers and homeowners on a daily basis to ensure smooth coordination and timely updates on open job requests. Prioritization based on provider quality, request urgency, and other key factors. Monitor and respond promptly to incoming messages from both customers and service providers, providing helpful support and resolving issues as needed. Assist Service Providers and homeowners with general support needs.