$85,000–$110,000
USD/year
The Customer Success Manager will own the success of several accounts, including program onboarding and Pearl Product implementation, transformation to a value based environment, and programmatic success by investigating and creating alignment with customer operations and program objectives. You will own the development of relationships and performance of Primary Care provider customers, enabling VBC program fluency, propelling client satisfaction activities, driving performance in a VBC model, and securing contractual renewal as applicable.