Provide remote Level 2 technical support for security infrastructure, ensuring timely incident resolution.
Monitor, investigate, and resolve technical issues using performance monitoring tools and troubleshooting methodologies.
Collaborate with clients, internal teams, and vendors to coordinate incident resolution and maintain high service standards.
The company offers remote security technical support for enterprise network environments. It has a collaborative, fast-paced culture with a focus on continuous learning and professional growth.
Define and document network security workflows and operational practices across enterprises.
Collaborate with product managers and AI teams to transform domain expertise into AI-driven capabilities.
Review and validate AI-generated outputs to ensure technical accuracy and real-world relevance.
The partner company specializes in AI-powered security solutions for enterprise networks. They foster a collaborative, remote-first culture with a focus on innovation.
Monitor networks for security breaches and investigate violations.
Assist in developing business continuity and recovery standards.
Install and use software like firewalls and data encryption to protect sensitive information.
Gilbane is a top-10 ENR Contractor and a family-owned business with 45 offices, shaping communities since 1870. It is consistently recognized as one of the most reputable construction management firms in the country, committed to delivering projects safely and on-time.