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Wayfair ๐ ๐๏ธ๐
1 day ago
Global Shared Services Employee Resource Manager
Support, develop, and lead a team of ERC Associates and Senior Associates. Deliver on OKRs/ KPIs and ensure adherence to SLAs. Monitor and analyze volume to identify trends and assist in capacity planning. Mentor the team, including monitoring, reporting, and driving individual and team performance.
Wayfair is one of the worldโs largest online destinations for the home and is reinventing the way people shop for their homes.
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