The Renewal Specialist, Residential Mortgages acts as the key point of contact for retaining our existing customers at maturity. The Renewal Specialist will provide expert knowledge and proactive advice on our range of residential mortgage products, with a focus on understanding client needs and providing exceptional customer service. This position requires that all customer contact be by telephone or email in a timely manner, while following all guidelines set out internally. This role is a base + commission compensation structure.

The Vice President of Investor Relations will be responsible for developing and executing a strategic investor relations program to communicate the company’s vision, financial performance, and growth strategy to the investment community. This individual will collaborate with senior leadership to enhance shareholder value and ensure consistent messaging across all investor communications. This position reports directly to the CFO of MeridianLink.

Responsible for the growth of lending products, including activity content planning, monitoring core indicators, mining growth opportunities, and optimizing operation strategies. Combine data analysis to improve user growth, conversion, and retention, and formulate refined operation plans. Pay attention to market dynamics, research competitors, and put forward product optimization suggestions. Plan and execute lending product-related activities, track effects and optimize marketing strategies. Coordinate with product, R&D, risk control and other teams to promote product optimization and function iteration.