Remote Information technology Jobs • BPMN

Enhance critical cross-department workflows and software integrations across multiple tools in a high-compliance setting. The role will report to the Director of IT & Business Technology and work closely with IT Admins and other teams to identify opportunities for improved process and automation, ensuring operational maturity and improving service delivery. Embedded stints with teams like our Concierge (customer service) team may occur to experience challenges firsthand and design effective solutions.

Active collaboration with architects, and technical specialists is required for this position, as well as collection and analysis of business requirements, development, and documentation are responsibilities. You'll be involved in architectural decision-making, and organize and oversee work: requirements management, testing. You will also analyze risks and causes of errors during system development, and develop and maintain up-to-date operational documentation, regulations, and instructions.