Play a pivotal leadership role in shaping Gratia’s product and service excellence. This position involves overseeing candidate screening and assessment, training and development, and delivery workflows to ensure Gratia analysts consistently exceed client expectations. Collaborate across product, technology, and client-facing teams to integrate talent operations into a seamless platform experience, optimizing for scale, quality, and learning.

Be responsible for leading all activities and teams for a specific activity sector or geographic area in a regional segment, promoting sustainable financial models that exceed expectations. Advance the relationship with our business partners and lead the division team to deliver on our Quality of Life positioning and achieve a safe working environment. Manage Client relationships, business retention, and new business development.