Manage the existing portfolio of KYC and KYB vendors, evaluating performance and identifying opportunities for improvement or expansion. Drive contract extension/new vendor on-boarding. Handles monthly billing, forecasting and usage tracking while ensuring cost effectiveness of all vendors. Conduct market analysis to identify and select new vendors, deploy segment knowledge and insights to create strategy for business growth.

Coordinate efforts across the Online Fundraising, Fundraising Tech, Major Gifts, and Fundraising Operations teams as the Senior Program Delivery Specialist. Facilitate collaboration across teams with diverse working styles and expectations, fostering a shared understanding of goals while driving efficiency and strategic execution across fundraising initiatives. Drive projects to completion. Motivate teams to follow through on commitments.