This person will be responsible for overseeing the customer experience from intake to completion, managing program delivery across 100+ customer accounts, and driving continuous improvements to our internal systems and processes. You’ll collaborate closely with Training, Onboarding, and Sales teams to ensure each Private Academy experience is seamless, repeatable, and impactful.

This Project Manager role lives within the project management arm of the Granicus’Short Term Rental Solutions (STRS)Implementation Team and is a key member of the Implementation Services (IS) team. As a Project Manager, you’ll be key partner in the successful rollout of projects across our customer base. This role is perfect for an individual with a passion for helping customers reach their strategic objectives.

This remote position is ideal for a detail-oriented and proactive professional who thrives in cross-functional environments and excels at driving project execution, operational improvements, and data-driven decision-making. The role involves managing technology enablement projects, streamlining processes, and delivering insights through robust reporting and analytics.

We are seeking a dynamic and detail-oriented Associate Technical Product Manager to join our Platform team to manage our document automation platform service and its associated components. In this role, you will work closely with cross-functional teams to ensure the successful development, implementation, and continuous improvement of our platform.