Lead the development and adoption of an innovative CMS product for mid-market and enterprise customers. This role demands strong product insight, a solid technical background, business acumen, and data-driven decision-making skills. Candidates should have extensive knowledge of Content Management Systems or Site Building software, and experience with open-source software like Drupal.

The Product Owner is responsible for gathering business requirements from cross-functional stakeholders, guiding the vision of what needs to be built, and working with the engineering team to deliver that vision. You will define acceptance criteria for stories and validate that they are met. You will manage the product backlog, delivering a prioritized set of stories for the product.

This Manager role lives within the customer engagement arm of Granicus Implementation Services and is a key member of the Implementation Services team to manage Implementation Teams and Projects. You’ll be an expert on managing Implementation Teams and Projects, leading people and working cross-functionally with stakeholders.

We are seeking a Technical Program Manager to drive and coordinate cross-functional projects within our Cloud Operations team, overseeing the planning, execution, and delivery of complex cloud operations projects to increase efficiency of our operations and services. In this role, you will collaborate with teams to ensure robust cloud services and apply ITSM processes for continuous improvement in service delivery.