As a Senior Engagement Manager at People.ai, you will be a pivotal contributor, successfully guiding project teams to deliver complex technical projects across various phases of the customer journey. You will be responsible for managing resources, schedules, and creating best practices and change management plans in close partnership with our customers. This role ensures adherence to quality and governance throughout the customer onboarding lifecycle, actively managing issues, risks, and project change requests to guarantee successful and on-time project delivery, and continuously contributes to process improvement initiatives within our implementation methodology.
As a Product/Project Manager, youโll lead cross-functional teams, turning ideas into reality. You will work closely with developers, designers, and marketing professionals, using AI-enhanced tools to manage processes and deliver scalable solutions in a fast-paced development environment.
We are seeking a highly skilled and proactive Technical Product/Project Manager (Tech PM) to join our team. This hybrid role combines responsibilities in product management and project execution, requiring a unique blend of strategic thinking, technical fluency, and team leadership.
Lead product initiatives from discovery and ideation through scoping, launch, and iteration. Collaborate with technical and non-technical teams to define and deliver platform and digital product features. Drive API productization and ensure that backend services and platform capabilities are robust and scalable. Contribute to manual QA testing processes, including writing and executing test cases. Utilize tools like Jira, Trello, or similar for project tracking and management. Produce clear documentation and communication materials to support collaboration.